Frequently Asked Questions


Need help?

Although we currently ship only to United States customers, feel free to contact us and we would be more than happy to assist customers from other countries as well!

Shipping fee will be $22. We offer free shipping for any total purchase of $180 or more!

We ship directly from Japan and use FedEx. It takes approximately 3 days to 1 week to arrive. Each item is carefully packaged to ensure it arrives safely without damage. In the rare case that an item arrives broken, we will gladly send a replacement at no additional cost.

The de minimis rule will apply for the time being, so no duty will be charged on purchases under $800. Please be assured.

Yes, all of our products are all made in Japan! We have a wonderful selection of Japanese products. Please feel free to take a look!

You can contact us through our contact page! We will be happy to assist you.